There Are Many Reasons You Became A Healthcare Professional.

Feeling helpless isn't one of them.

But when you're looking down at a critically injured patient and the medical history you need isn't there, helpless is exactly what you can feel. Or when you're working desperately to find a patient's family before it's too late for them to be there.

It doesn't have to be that way.

A Practical System

Real People. Real Situations. A System That Works.

Notify In Seven™ grew out of a need hospitals themselves identified: a simple, concrete way to perform next-of-kin notifications quickly and consistently.

The system helps staff evaluate a patient's notification needs, locate next of kin or a surrogate decision maker, identify difficult-to-find contacts, work with John/Jane Doe situations, make the notification call, document attempts and move unresolved cases into follow-up.

The Seven Steps

One Step At A Time.

Notification should not depend on whether one particular staff member happens to remember what to do. The Seven Steps turn the work into a clear process that can move with the patient and across shifts.

Confirm Patient Status

Examine Personal Effects

Locate Patient's Home Number

Seek Other Contact Sources

Make The Notification Call

Recall Main Or Backup Contact

Shift To Follow Up

What The System Helps Your Team Do

Connection Is Part Of Care.

Evaluate a trauma patient's next-of-kin status and needs

Locate difficult-to-find emergency contacts

Identify and work through John/Jane Doe situations

Bring the right decision maker into the conversation sooner

Use tracking worksheets to document attempts and outcomes

Create a consistent process that can work across departments and shifts

Support patient and family communication during complex situations

Give unresolved cases a defined follow-up path

Patients • Families • Care Teams • Communities • Together

Why The Call Matters.

Family can provide medical history, help answer questions the patient cannot answer, participate in decisions when appropriate, and simply be there. Timely notification can also reduce confusion and prevent a patient from becoming invisible inside a very busy system.

Every patient has a life beyond the room.

Why This Especially Matters Now

Next-of-Kin Notification Is Getting New Attention.

California’s AB 2598 is bringing renewed attention to how healthcare facilities identify, locate and notify family members when a patient dies.

Recent compliance guidance has also suggested that healthcare organizations may need to examine their policies, systems, training and documentation surrounding next-of-kin notification.

If your team had to make that notification today, would everyone know what happens next?

Notify In Seven™ gives healthcare teams a practical, repeatable process for finding the right person, making the call, documenting the work and following unresolved cases through.

Inside Notify In Seven™

A Program Your Facility Can Actually Use.

The 2026 system brings the core Seven Steps together with practical training and implementation tools for emergency care teams, including guidance for pediatric notifications, Alzheimer's patients, mass-casualty situations, John/Jane Doe and homeless patients, non-English-speaking patients, HIPAA questions and risk management.

It is designed as both a training resource and a working reference for the departments that care for emergent patients and shape notification policy.